Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Cates & Reed, PLLC, may collect from you, and how it is used. By using our website, www.dwanecates.com, you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication, including contact information such as your name, email address, and phone number.
We may contact you via email in the future to tell you about updates, services, or changes to this privacy policy.
Text Messaging & A2P Compliance
By providing your mobile phone number and opting in through our forms, you consent to receive non-marketing SMS communications from Cates & Reed, PLLC related to your inquiry and follow-up communications, including requests for feedback or reviews.
Consent language used:
“I consent to receive non-marketing text messages from Cates & Reed, PLLC related to my inquiry and follow-up communications, including requests for feedback/reviews. Frequency may vary. Message & data rates may apply. Reply STOP to +1 775-306-6457 for opt-out. Text HELP for assistance.”
Message frequency may vary. Standard message and data rates may apply depending on your carrier.
You may opt out at any time by replying STOP. You may reply HELP for assistance. Consent to receive text messages is not a condition of purchase or service.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, providing customer support, and communicating with you regarding your inquiry.
Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary to:
- Cooperate with investigations of purported unlawful activities or comply with legal process
- Protect and defend the rights or property of our Website and related properties
- Identify or prevent misuse of our Website or violations of the law
Please keep in mind that whenever you voluntarily disclose personal information online—for example through e-mail or other public channels—that information can be collected and used by others.
Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site to improve your access to our site and identify repeat visitors. Cookies help enhance user experience and are not linked to personally identifiable information.
Links
This Website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage users to review the privacy policies of any external sites.
Surveys & Contests
From time to time, our site may request information via surveys or contests. Participation is completely voluntary. Information may include contact details and demographic data and will be used to improve user experience and administer promotions.
Consent
By using this Website, you consent to the collection and use of information as specified in this policy. If we make changes to this Privacy Policy, we will post those changes on this page. Please review it periodically.
Contact Information
If you feel that we are not abiding by this privacy policy, you should contact us immediately:
Phone: (480) 864-3807
Mail: Attn: Privacy Officer, 7310 North 16th St., Suite 330 A, Phoenix, AZ 85020